Broadspire: Claims Management and TPA

Broadspire: Claims Management and TPA

Broadspire, by Crawford & Company is the brand for high quality pan-European Third Party Administration (TPA) services. Our goal is to meet your global and local needs through a customised claims handling strategy and a management programme designed to exceed your expectations. For more information, visit

Services Include

Our complete claims services are provided from FNOL (First Notification Of Loss) to settlement, for corporations, insurers, brokers and other entities with attendant needs for financial/risk management data and treasury fund management. 
Key elements of our client-led TPA programme include:

  • Bespoke claims philosophy created to support and protect your brand and reputation
  • A dedicated Client Manager to meet all of your business requirements
  • Effective project management and implementation designed to avoid business disruption
  • Access to Crawford's wide national and global network of specialist claims expertise 

We are also able to help with Run Off and Business Process Outsourcing practices and have a proven track record of successful BPO project implementations


With a TPA presence in 25 countries across Europe and in more than 85 locations globally, we offer:

  • A secure online access to claim files through web-based system, e-Claims (SM), designed to provide consistency of approach (multi-currency capability, quality management and cross border data consolidation)
  • All support needed for insurers and brokers offering insurance under Freedom of Services in Europe
  • Global reach combined with local knowledge (culture, law, language)
  • Wide array of TPA services (lines of business which include: motor first and third party, ULR; general, product and employers' liability; property; marine and transportation; travel; personal injury)
  • A flexible strategy resulting in shorter claims lifecycles and stringent control of indemnity spend


For further information, please contact:

Joanna Zaręba
Coordinator of Broadspire/ Senior Claims Handler 
T: +48 22 622 40 14
F: +48 22 621 37 63

For more information and a directory of contacts, visit